Our Services

What exactly is RPO? Recruitment Process Outsourcing
RPO means we become your recruiting department, taking over a portion of or ALL recruiting activities for some or all of your positions as your ongoing recruiting team. Unlike staffing agencies that charge placement fees and own the data, as an extension of your team we are paid just like an internal recruiting team member because that's who we are! And, all data we collect for the recruiting we do for you is YOURS.

Is there a minimum commitment?
No long-term contract required. Simple email agreement to start. Your hourly rate is locked for 1 year from start date, you can pause or stop anytime.

What if I need to hire for multiple roles?
We charge per unique position type, not per opening. For example; If you're hiring 5 engineers, your total hours billed would be around 10hrs/week, as this is our maximum charge per position type. We minimize your risk (because remember you can pause our work at any time, but you won't need to).

Do you handle the entire recruitment process?
Yes. We handle sourcing, market mapping, geographic analysis, and initial phone screening. We present you with qualified, interested candidates with detailed assessment notes. You conduct final interviews and make hiring decisions.

What's included in your screening process?
First, we create customized behavioral screening templates and/or scorecards to ensure uniformed comparison in the pre-offer decision-making process. Next, we conduct 15-20 minute phone screenings covering: experience verification, skills assessment, salary expectations, availability, timeline, motivation, and cultural fit.

When will I see the first candidates?
Qualified candidates are typically presented in Week 1.

What if the candidates aren't a good fit?
We refine targeting, messaging, and strategy based on your feedback. That's why we have checkpoints with continuous optimization built into the process. You only pay for time spent.

Who owns the candidate data?
YOU DO. 100%. All raw research, contact information, resumes, and campaign data are stored in OUR shared Applicant Tracking System with permanent access, even after the engagement ends.

What happens if we stop working together?
You keep everything. All candidate files, contact lists, and research data, remain yours in perpetuity. No hostage situations.

What does “2-shift, 7-day coverage” mean?
We have team members working mornings/afternoons AND evenings/weekends. We adjust based on your needs, but our 7-day model means we're typically making progress even when your office is closed, and when many candidates have preferred availability, which accelerates timelines.

How often will we communicate?
As often as you want! Weekly at minimum, or more frequently as needed. You'll have real-time ATS access to check progress anytime, but most of our clients still prefer direct email communication. We can set up a dedicated Slack/Teams channel for instant communication.

What is your success rate?
80% of roles are filled in 3–5 weeks, 20% take 6–8 weeks (typically complex or high-volume roles). We benchmark your specific metrics as we go, to continuously improve.

Can you handle high-volume hiring?
Yes. Our team model is built to scale. We've handled everything from single executive searches to 200+ warehouse/retail/call center role campaigns simultaneously.